Very unprofessional!!! These huge companies are turning to a little mom and pop-type shop like us to get this product made because theres no one else left in the U.S. who can do it, Lucchetti says. Just realize all companies have issues, not just Titan Fitness, but Rep and Rogue as well. Youll also need to ensure that the equipment is properly disinfected before you use it. Good luck. Table Of Contents 1 PROS 1.1 Incredible Power Rack Configurations 1.2 Constantly Developing New Accessories 1.3 Best Value Benches On The Market But as you can see, Rep Fitness takes care of its customers while also offering incredible products. Cumberland helped Rogue prototype that designthen Rogue took that design overseas to be manufactured, a fate Cumberland anticipated. 8 days in total from ordering until delivery. Rep Fitness isnt the only company in its field thats been overwhelmed with orders, as youve realized if youve tried to order weights from anywhere online. I got the cheapest, basic iron ones they had that were in stock. if you are seeing the package you're interested in listed as "Out of Stock" then it would be best to check the individual product pages to build our your own package because other colors/sizes could be available on those pages . Only one item came in and it is missing parts . We cant even make paper masks. Basically, you can invest in a power rack from them now to fit your current home gym, and upgrade as you go along. #ryourogue, A post shared by Rogue Fitness (@roguefitness) on Apr 8, 2020 at 1:29pm PDT. -You may reach out to the freight carrier to see if they can deliver on a smaller truck or box truck but it isn't guaranteed that they will be able to. If there is one piece of equipment I recommend you get from Rep Fitness, its a rack. Already it had been dealing with low inventory levels across its home gym lineup because the virus had temporarily shuttered factories in China. Thats more than double what theyd retail brand new in stores. So long as they continue what theyve been doing, I doubt that will change. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Cond Nast. It just makes for a more durable product. I wasn't sure about Rep Fitness due to never having heard about them prior to price comparing equipment online for my gym. They still havent provided any official in-stock notifications or pre-purchase options. Then you receive your order but only some of it. This is awesome as keeping products in stock is something most companies have had issues with in 2020 and beyond. As a precautionary measure, the company is asking all customers to immediately discontinue the use of the strap safeties. When I got the package, one of the collars was broken. I ONLY RECEIVED PART OF MY ORDER. Click on that and you'll be able to see the other package tracking numbers and where they are in transit. In a push-up, you start in a top plank position, bend your elbows until your chest is just above the ground, and then push the floor away through your palms to complete a repetition. Their solution was incredibly helpful and I'm super thankful they went out of their way to make me happy and get me what I was looking for asap. In cooperation with the US Consumer Product Safety Commission. Home; Equipment. They are also not accepting back orders on any out of stock items. I'VE HEARD THAT COMPANIES IMPORTING ARE JUST RE-BRANDING THE SAME PRODUCTS MADE BY THE FACTORIES. @_travis_sEVERYTHING WE OWN:http://Www.inthisreverie.com/amazon-shopSave Some Money On My Favorite Products! USE TRAVIS TO SAVE 30%https://trainwithtravis.com/Social Media LinksInstagram: _Travis_SFacebook: https://www.facebook.com/TravisSYouTubeTwitter/ Snapchat/Spotify: TRAVS1429Videos Edited by Greg Happ: GregTheFilmGuyEmail:Businessandfitness1@gmail.com#GARAGEGYM #REPFITNESS #ROGUEFITNESS As you can see, even though this individual didnt even request it, they still replaced the collars with no questions asked. I never had any issue aside from a bit of shipping damage, and its not even their fault. HOW DOES YOUR QUALITY COMPARE TO OTHER COMPANIES THAT MARKET MADE IN USA? You can also place your order online and select Local Pickup as the shipping method for the location. Using reps and sets to organize your workouts has many benefits. If you haven't received a shipping notification from us, please email orders@repfitness.com. On Dec 27th, I received an email with tracking info (it wasn't actually picked up by FedEx until the 28th) and I received everything today, on Dec 30th. I have included pictures and a video of the issue at the bottom of this post. I havent had this personally happen to me, but there are countless reports of people complaining about not getting their orders. After ordering, customer service contacted me directly with alternative solutions to fix an out-of-stock item I was trying to have shipped immediately. Sign up to stay up-to-date on REP product launches, news and inventory. REP recently discovered a manufacturing issue with a small population of this product, including the bracket (s) on strap safeties. I'll be off and on all day answering everything I can, fire away! Vote with your dollars when you see behavior likethat andcontact our staff to let us know when you see this happen. What a joke. Theyre very similar to Rogue, which I covered in mylast article on Rogues best equipment. Many complaints have flooded their Instagram page. Ad Choices, Inside the Great Kettlebell Shortage of 2020. **Update 4/6 @3pm PST: AirBike Elite orders made on or after April 6th have an additional shipping delay until June 5th. Like I said earlier, I havent had any issues at all with any of my orders but it sounds like Im in the minority. In Georgia, George Boyd Jr. is the vice president of Goldens Foundry and Machine Company, one of the largest foundries left in the U.S. Goldens makes long-haul truck parts, in addition to commercial items like cast-iron grills, which Boyd says are selling like hot cakes right now. I also have clear cross members that are rusting and repfitness wont take any ownership of the product quality. . We apologize for any inconvenience this might cause, and we assure you that we are working as quickly as possible to replace your safet, You must keep the 2 straps and the associated hardware. The reason I went with a rogue monster lite instead of Rep was that the rep accessories were out of stock for a long while. I ordered a bench AB-3000 FID Bench in RED. One question that foundries have had is what happens when this is all over will some of the U.S. production go back to China? Their lack of communication protocols and apparent disregard for caring bout their customers is totally evident by the fact their CSR hours are only open for 3 days a week 4 hour each . #SmallBusinessLife. Rogue, in turn, quickly figured out it could instead mass-produce its own kettlebell design. To start, they can be very useful in gauging your baseline strength and measuring your progress.. But theres no need to fork out your life savings: Recently Tommy Marquez delved into the CrossFit archives for makeshift equipment ideas and also a reminder of how effective bodyweight workouts can be. are missing two welds, one at the top and one at the bottom of the safety bracket, which may present an injury hazard to consumers. They allow for constant future upgradeability, which is a huge plus. We will be contacting every customer who purchased strap safeties after the dates specified above. Great products, prices, and top-notch customer service.. We regret the inconvenience this may cause and hope that you will continue to rely on us as a trusted source for quality gym equipment. Rep is always out of stock of everything! Our PA showroom is now open! They paid the freight and got the equipment to us in a timely fashion. Also, feel free to email in to info@repfitness.com for more information. Some have access to west side hole spacing, you can add on weight horns, different pull up bars, pulley systems such as the Ares & Athena, and a whole lot more! They responded in less than a day, saying that a new pair of collars was already on the way, and thanks for the suggestion. Please be aware, however, that we can only accept returns or warranty requests for items in our shipping area. And thanks to closed gyms, this has caused this perfect storm of both a supply and demand crunch at the same time. We will do our best to accomodate your request. If you would like to get a quote for an order, please email info@repfitness.com. The COVID-19 lockdown has prompted an industry-wide demand on home gym equipment, with some suppliers receiving 30 times the amount of orders compared to a month ago. The demand isnt unique to distributors in the US: The demand has also prompted some opportunistic customers to create what were calling the Backyard Black Market,selling second hand, used equipment at prices higher than what goods retail brand new. They then confirmed if this is the order number they will cancel. , which presents a potential safety hazard. the shipping was FREE ! I PREFER TO SUPPORT AMERICAN COMPANIES AND JOBS. People are looking at building mini-gyms in their homes, Chris added. HOW DO I CHECK MY ORDER STATUS / TRACKING INFORMATION? I FORGOT TO USE MY DISCOUNT CODE. Company was kind enough to offer a discount and pound of chalk with a replacement barbell as the item i ordered was out of stock. Due to difficulty in logistics and the high demand, we currently can only ship orders within the lower 48 states, and cannot provide quotes (due to high demand, they are not something we can accommodate at this time). Find the answers to the most commonly asked questions. BUT they hav NO communication w/ customers!!! The bumper plates that we ordered were exactly as represented. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. (They say "standard" on them.) Rogue, based in Columbus, Ohio, has spun up its production in the U.S. to try to alleviate the three-week wait times in shipping in early April as well as huge inventory squeezes. Community, Competitions, Athletes, Tips, Recipes, Deals and more. Now, given the surge of purchases, there is scarcely a kettlebell to be found anywhere. That is the order number. They lied abut that too. Bought a Rep Fitness bench. Yesand no. The kettlebell is the most . A post shared by Bill Henniger (@billhenniger) on Apr 17, 2020 at 8:39am PDT. Since then, however, companies like Rogue have completely retooled their manufacturing and supply chain to deal with the massive demand while dancing around COVID-19s other challenges. Use the dropdown to choose your reward. Between the PR-1000 to the PR-5000 series, they have something to offer everybody. Bring the gym home! A 100 lb bench to Maryland from Colorado in 3 days is pretty awesome, given the state of the home gym market during the pandemic. Customers simply have the option to be notified when desired products become available. UPDATED: 1/20/21REP recently discovered a manufacturing issue with a small population of this product, including the bracket(s) on strap safeties. However, they provide better-priced products depending on what youre looking for. While I think Rep Fitness is a great brand, they have positives and negatives just like anybody else. If you placed a preorder along with in-stock items, you will receive separate shipment confirmations for your preorder(s). This comment goes on for a while, and I definitely understand their frustration, as Im sure many of you do. Well for starters a fixed, 34 mm steel shaft is just stronger than a variable-width shaft. One fitness store in Houston reported selling eight months' supply of free weights in just a week, and Rep Fitness has a shared experience. Since 1957, GQ has inspired men to look sharper and live smarter with its unparalleled coverage of style, culture, and beyond. I did send an e-mail to customer service after about a week and got quick, courteous reply saying order would ship shortly..which it did. (Far less than the $300 to $1,000 theyve been going for on eBay.) In addition, we add big pictures, detailed specs, and videos of our products to the site whenever possible so that you can make an informed decision about the gear we carry. - Things that may cause a referral to fail: If the customer clicked on the referral link, but then made the purchase on a different IP address or user agent, the referring customer would not get the kickback. Rep Fitness isn't the only company in its field that's been overwhelmed with orders, as you've realized if you've tried to order weights from anywhere online. Thanks for sharing all obvious mistakes that we retailer generally do in case of out of stock problem. translation missing: en.sections.collection_template.product_count_simple . In the long run this will allow cells to stretch and lead to greater overall muscle growth and release of anabolic hormones. However, if youve been struggling to find home gym equipment, you are not alone: A fitness store in Houston reported selling a six to eight month supply of free weights in just a week, while other stores have reported increases in sales volume. From award-winning writing and photography to binge-ready videos to electric live events, GQ meets millions of modern men where they live, creating the moments that create conversations. The shutdown of commercial gyms has led to a run on home fitness equipment kettlebells in particular due to their popularity for Crossfit and low footprint for those without much space. If you want something a little more expensive for better overall shipping, customer service, and build quality, check out my Rogue Fitness Buying Guide. If you can get the equipment and it's not missing parts it seems decent. How complicated could it be to just make some more? Its not cheap to scale up during a public health crisis. GQ may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. Many affiliates chose to rent out equipment while globally, government-mandated closures remain in place indefinitely. Boyd hopes the sold-out kettlebell saga will open consumers eyes about the dismal state of manufacturing, amongst many other industries, in the U.S. and around the world. Upon receiving your replacement brackets, reattach your straps and get back to benching and squatting! With the prime minister announcing up to 6 months of restrictions on gyms our customers are keen to stay fit and invest long term in their own home setups to stay fit he said. They're pretty awesome and arriving in December! Check out the FAQ at REP Fitness. Until, of course, right now, with demand skyrocketing, and supply chains short-circuiting. Include Out of Stock Back to top Get to Know Us . Also, the military discount is much appreciated. The Morning Chalk Up newsletter gets you all the information you want about the community you care about in 5 minutes every morning. WORST EVER!!!! 3 - Best REP Fitness Olympic barbell - the Gladiator bar. Finding well-made adjustable benches that arent overpriced isnt easy. A quick search of Craigslist or Facebook Marketplace and youll be hard-pressed to find any second-hand equipment without significant markup. Thank you to MVMT for sponsoring this video!15% off using all MVMT (my watches and sunglasses) code \"TRAVIS\" https://www.mvmt.com/travisFollow me on Instagram! Visit the order confirmation page by clicking the link in your order confirmation email. Customer Service is always going to be a determining factor when you decide to invest in any product. I will order from Rep again. Out of stock: Thats the message most retailers are passing onto customers in search of home gym equipment. Alot ofworkisinvolvedto setup the kind of quality standards and inspections that are needed todeliver an exceptional customer experience, andthatsour responsibility, not the factorys. selling second hand, used equipment at prices higher than what goods retail brand new. There aredozensof fitness equipment factories in China, so the quality from one factory to another will differ. Ordering with Rep Fitness has been by far my most frustrating experience in building my home gym. The qualitya company receives from a factoryisonly as good as whattheyrewilling to pay,andthe standards they set and enforce. For information on shipping dates, please visit the listing page for your preorder item. Terrible customer service, will never buy again. "These huge companies are turning to a little mom and pop-type shop like us to get this product made because theres no one else left in the U.S. who can do it., A one-piece cast-iron kettlebell design emerged as the clear alternative model, and the gym owner enlisted nearby Cumberland to make it. They certainly do have great foundries in China, but the reality is, the bulk of their production is not done by people who are paid living wages, and the work isnt always done in environmentally friendly ways., A lot of large American buyers say they care about everything, but at the end of the day, all they want to know is piece price.. Please DM us if you have any questions about your order. WHERE IS THE REST OF IT? They lied abut that too. That variation in qualityexists in fitness equipmenttoo. They never answer, never return calls and if that how they are with potential new customers. With these massive disruptions, I hope more people are thinking about, well, do we really want to have a logistical supply chain that stretches over half the globe? he says. If you need a smaller rack footprint, you can make the rack smaller with closer crossmembers. As compared to a competitor I ordered from recently that charged significant amount for freight and then didn't deliver for 4 days after they were supposed to deliver. The farmers handles shipped with a pair of collars for each implement. Rep Fitness is one of my favorite companies when it comes to quality training equipment. Once the order is placed, you can then schedule an appointment to pickup by visiting our LPU page. They have a ton of options for their PR-1000, 4000, 5000, and other models. If all you have are solid products without good customer service, youre going to lose business. IS THE RETAIL STORE OPEN, AND CAN I PICKUP AN ORDER? However, they are still shipping other items, including large and bulky ones like gym equipment, but delivery time will be delayed, with delivery times for many items stretching into late April or May. Earlier this year I purchased the FB-5000. We are working hard to increase inventory availability to meet current demand. High rep training will drastically deplete glycogen stores. WHY WERE POINTS NOT ADDED FOR MY PREVIOUS ORDERS? When the spike came, the whole system fell apart. Rep Fitness Reviews Are They A Good Brand? This has to be the WORST order I hav EVER done in my life!!!! *Misuse of the program will result in being banned*, - Customers will be placed in clubs 30 days after qualified for, - 25lb Plate Club spend $2500within a 12-month period, - 45lb Plate Club spend $5000within a 12-month period, - Referral Program Earn 200 points every time you refer a friend who spends over $100.00, - It must be the referred friends first purchase. If you were feeling so inclined to exercise during the coronavirus confinement period, you might try to find weights online to order. Receiving Birthday points isn't counted as activity on the account. We also ensure all reviews are published without moderation. The silver lining: In an effort to keep up with demand, Rogue Fitness is hiring 100 new employees in a dozen different departments at their headquarters in Columbus, OH. "We literally sold out of all stock completely within the first two weeks of the shutdown", says Alida. If you have any questions please do not hesitate to reach out to us. We have a dedicated team of professionalsnear our factories thathelp to ensure exceptionalquality andhave spent a lot of time and effort to create standards and train staff. They have NO quality control at all and the benches they claim are their design can be found all over the internet. My rings arrived exactly 12 days after I clicked order on their website. Behind the out of stock banners are companies furiously trying to fill the void caused by the shuttered gyms. Dicks Sporting GoodsAs the Dicks website notes, customers can continue to shop through their mobile app and through the website, and pick up their purchases via curbside contactless delivery. Instead of adding points for previous orders, we have awarded 200 points for every existing customer account! Our goal is to produce the highest quality productswe can at a price that sets us apart as a value leader. Theres so much iron in one mold, we could mold only kettlebells and keep our furnace running, Lucchetti says. Rep Fitness is the real deal and will always be my go-to recommendation for the best value possible. This will first take you to your cart page to review. Itdoesntmean were perfect, but werealways working towards that. IS THAT TRUE? Verification can help ensure real people write reviews about real companies. So today, I'll cover their pros and cons so you can decide for yourself when building your home gym! So definitely check them out to see what theyre all about! Now were in a different crisis, something that could significantly impact us, and here we are again with a big demand for kettlebells.. Im sure they do too. I just saw the news report that the [New England] Patriots sent a plane to get a million paper masks from China. Amazon is sold out, but its third-party sellers have been listing weight products at serious markups.In New York City, things have come to the point in which Yahoo Finance anchor Zack Guzman has been in contact with a man who goes by Bowflex Mike who is selling two adjustable dumbbells for $260. However eventually you will get an acceptable or very good product as they make it right. Guzman said hes doing a bulk order with two other colleagues to knock off the $100 shipping charge. Home Equipment Best Equipment Brands Rep Fitness Reviews Are They A Good Brand? - If you need to change the delivery address, because the address on file will not accommodate a Freight truck, please let us know ASAP, as the Freight companies will charge an Address Change fee if the shipment is already en route. Just imagine how Crappy they are to customers with issues! The main thing is there are no burrs in the holes to scratch my bar. I ordered several olympic plates from Rep. For this review, we will focus on the PR 1100, but keep in mind the subtle difference between these three. Yes, points can expire after 1 year of inactivity. As a companywho does that?!?!?!? If the minimum amount spent was reached, but part of the sum was paid for using a coupon, this will not be counted as a completed referral. This isnt really their fault, as this pandemic has thrown everybody for a loop, and theyre no exception. The changes have allowed the company to double its capacity to 300,000 pounds of U.S. steel products in and out the door daily, the company said. On the Rogue Fitness website, anything between a 2.5 95 pound dumbbell is unavailable until further notice, 8-30 pound wall balls are on backorder, nothing smaller than a 124 pound kettlebell is in stock and its a similar story with barbells, plates and cardio equipment. The set of 260lb color bumper plates arrived quickly. It can be used as a half-rack, 4 post power rack, or 6 post power rack. On top of that, they continue to improve and expand their accessory options. Send us your order number and the discount code you were provided. I was looking for a set of 25lb bumper plates. Besides, Lucchetti has no illusions about the current, likely fleeting situation. Tip: If you are logged into your account, use the Redeem At Checkout button. At the same time, there are many stereotypicallow-qualityproducts made there. It didnt happen exactly this way, but it feels like it did: one day we were all hearing about the coronavirus. It looks like my 7 grand is going to them! it is affected by this recall and you should have been, e are asking all customers to stop using the product immediately if. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We could not be happier with the equipment we have received so far.it is top quality all around! Uh-oh, overstock: Wayfair put their surplus on sale for up to 50% off. With gyms all closed, weve sold out many items.. Theyre sold out everywhere. A lot of large American buyers say they care about everything, but at the end of the day, all they want to know is piece price, Boyd says. Right now, if you want a kettlebell, your chances rely on a single foundry in Rhode Island, which is churning out between 40 to 50 per day. There shop is kinda funny when you walk in but then you walk out back into the warehouse and there is all the equipment you can try out if you wanted. Once it is processed, we cannot cancel the order. six to eight month supply of free weights, a majority of our exercise equipment is manufactured in China, scarcely a kettlebell to be found anywhere.